A digital mail room that keeps up.
AccuRoute Queue collects incoming documents in managed queues so the right people can review, index and route them. DCMWare designs the queues around your mail room and supports them 24/7/365.
AccuRoute suite
Why Queue
Shared queues, clear ownership.
Managed review queues
Incoming scans and faxes land in one place instead of scattered inboxes.
Index before it moves
Staff add the details each document needs so it is easy to find later.
Route to the right place
Send each document to a person, folder or business system in a few clicks.
The flow
From inbox to indexed in four steps.
- Step 01
Receive
Mail is scanned and faxes arrive straight into the right queue.
- Step 02
Review
Mail room staff check each document and confirm what it is.
- Step 03
Index
They add the details that make the document findable.
- Step 04
Route
AccuRoute delivers it to the people and systems that need it.
Who is Queue for?
Teams that handle high volumes of incoming documents, such as legal and corporate mail rooms.
Does it handle both mail and fax?
Yes. Scanned mail and inbound faxes can feed the same queues.
Can remote staff work the queues?
Queues are digital, so we can set them up for on-site and remote staff alike.
How long does setup take?
It depends on the number of queues and destinations. We give you a timeline in the implementation plan.